Patient Access Specialist
- College/University: Northland Community and Technical College
- Award: Certificate
- Credits: 27
- Delivery: Offered entirely online with face-to-face options available for some/all sections.
- Workforce Innovation and Opportunity Act (WIOA) Certified
About this Program
Graduates of this program will be trained specialists to handle patient encounters, patient customer service, and other areas related to the intake and processing of the patient's healthcare experience. Key topics include customer service, patient check-in, admission, registration, revenue cycle and information systems, telephone communications, scheduling, coordinating, and canceling appointments, and other relevant topics.
- Northland Community and Technical College, East Grand Forks 56721