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Fundamentals of Voice Over IP

at Riverland Community College

Program Details

  • Award: Certificate
  • Credits: 18
  • Delivery: Face-to-face where some online courses may be available or required.
  • WIOA Certified

About this Program

Voice over IP (VoIP) which integrates voice and data transmission, is quickly becoming an important factor in network communications. It lowers operational costs, provides greater flexibility, and offers a variety of enhanced applications. VoIP fundamentals provide a comprehensive look at VoIP for non engineering professionals who need a basic understanding or update on VoIP. With businesses rapidly replacing aged PBX systems in favor of more advanced IP based phones, it's important to understand the benefits of VoIP, and now they can play a role in your organization. Topics: VoIP technology, Components and implementation, Codecs, Gateways, Ways VoIP saves money, Overview of SIP, IP Voice packetization, Softswitches, Protocols.

Program Locations

  • Riverland Community College, Albert Lea 56007
Riverland Community College
1900 8th Ave. N.W. Austin, MN 55912 Toll-Free: (800) 247-5039 Local: (507) 433-0600 TTY: (800) 627-3529 Email:

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