2006-2007 Luoma Leadership Academy Action Learning Projects

  Executive Summaries of Projects
1 Developing Diverse System-wide Talent Pools
2 Virtual Faculty Service
3 Instructional Management Project
4 Creating a Multi-Cultural, Multi-Dimensional Professional Development Program
5 Asking the Right Questions about Technology-based Study Systems
6 System-wide Performance Evaluation Tool
7 Minimum staffing needs for staff support services at small colleges
8 Increasing College Outreach & Access

Project #1

Project Title:  Developing Diverse System-wide Talent Pools

Problem:  While colleges and universities continue to strive to diversify their employee bases, it remains difficult for many institutions to attract a diverse applicant pool, especially for administrative and faculty positions.  The need for a system-wide, centralized diversity talent pool has been identified for several years as something which might assist institutions in meeting their employee diversity goals.  

Team Charge:  Research the issues surrounding the development of a system-wide applicant diversity pool for administrative and faculty positions.  Outline the issues for consideration by the system’s Human Resources and Diversity Leadership Council committees in determining the viability of such a system.  Present the team’s findings and recommendations to a joint meeting of the two Leadership Council committees.  

Executive Sponsor:  Co-Chairs of the Human Resources and Diversity Leadership Council Committees: President Kathleen Nelson and Vice Chancellor Bill Tschida  

Team Advisor(s):  Mary Nienaber, HR Director, Lake Superior College ; President Nelson 

Team Members: 

 Charles Black Lance, Director of Trio Programs, Central Lakes College
Elizabeth Dunn, Director of Center for Professional Development/History Chair, Bemidji State University.
Renee Hogoboom, Investigator/Manager, Office of the Chancellor
Kristina Keller, Business Instructor & Div. Chair, Social Sciences, Northland College
Laural Kubat, Chief Human Resources Officer, South Central College
Ann MacDonald, Leadership Institute Director, Winona State University
Roxanne Martineau, Inst. Speech/American Indian Studies/Anthropology, Fond du Lac Tribal and Community College
Michael Parsons, Dean of the College of Education & Human Services, MSU-Moorhead

Project #2

 Project Title:  Virtual Faculty Service

Problem:  The expansion of on-line learning within the system is challenging the more traditional roles of faculty and their requirements to meet specific institutional and contractual work requirements.  Within this virtual context, faculty must address contractual requirements to hold office hours, take appropriate personal and sick leave, complete requirements for committee service, engage in community service, participate in professional development, and engage in other professional activities.  By the exact nature of their assignments as “virtual” faculty, meeting these professional responsibilities becomes a challenge for them and for their administrative supervisors. 

Team Charge:   Identify the issues faced by virtual faculty in relation to the current faculty employment contracts.  Research how faculties in other national virtual venues address the issues identified.  Recommend alternatives for consideration by faculty and administrators for how virtual faculty might meet their contractual requirements while still maintaining their virtual status.  Present the team’s findings to members of the Human Resources Leadership Council Committee. 

Executive Sponsor:  Vice Chair of the Minnesota On-Line Council, Barry Nab Dahl, and President Kathleen Nelson, Lake Superior College

Team Advisor(s):  President Nelson and Vice President Dahl

Team Members:

Ed Choate, Director of  Human Resource, MSU-Moorhead
Sue Field, Director of RN Program, Northland College
Todd Jagerson, MIS Supervisor, Dakota County Technical College
Randall McClure, Assistant Professor & Composition Director, MSU, Mankato
Judy Olson, Associate Professor of Education, Bemidji State University
Deborah Proctor, Director of e-Curriculum for Academic Innovations, Office of the Chancellor
Rebecca Shand, Instructor Sales & Management Program, St. Cloud Technical College

Project #3

Project Title:  Instructional Management Project

Problem:  Instructional leaders of the Northeast Higher Education
District need a research protocol to accompany MnSCU's Instructional
Cost Study in order to effectively identify and formulate better
instructional management practice. As the District expands its Academic
Plan to share courses and programs, this protocol would provide
standardized institutional level data, cost center/subprogram code to zip code
alignment, assist campuses in identifying data issues within the current
cost study and serve along with the cost study as foundation for
decision-making in the instructional arena. 

Team Charge:  Develop a research protocol to accompany and interpret the
Instructional Cost Study at an institutional level that could be used by
academic leaders in their work in instructional management. 

Executive Sponsor:  Dr. Joe Sertich, President, Northeast Higher Education District

Team Advisor(s):  Dr. M. Sue Collins, Provost, Vermilion Community College

Team Members:

Carol Helland, Dean of Academic Affairs, Mesabi Range Community & Technical College
Karen Kedrowski, MnSCU Program Director 3, Office of the Chancellor
Ramon Serrano, Chair of Teacher Development Department, St. Cloud State University
Jeffery Thomas, Dean of Academic Affairs, Northland College
Freddy Walker, Associate Director-Multicultural Student Services, St. Cloud State University

Project #4

Project Title:  Creating a Multi-Cultural, Multi-Dimensional Professional Development Program

Problem: Anoka Technical College and the communities it serves are in the midst of significant demographic and cultural change.  The growth in diverse, multi-cultural populations within the student body at the College and within the broader community presents new perspectives on customer service, professional development, and inclusiveness for College faculty and staff, as well as leaders throughout the community.  As part of its integrated approach to multicultural affairs on the campus, ATC is interested in creating a professional development strategy for all staff that blends concepts of diversity and inclusiveness into an action-learning centered plan focusing on customer service and continuous improvement at all levels within the institution.  The College is also interested in inviting community members to participate in the development and implementation of this strategy through its Community Action Council on Diversity and Multiculturalism.  Utilizing community-based resources, the expertise of emerging MnSCU leaders in the Luoma Leadership Academy, and the talents of existing College staff will allow ATC to offer its first comprehensive, multi-cultural, multi-dimensional professional development program for faculty, staff, and the community.  The College has a significant need for this effort but lacks the capacity to effectively accomplish this critical objective.

Team Charge: Research and recommend a comprehensive professional development plan for College staff and community leaders that blends a multicultural focus with customer service and continuous improvement principles.  Since this plan is for adult learners, it should maximize active learning opportunities and creative delivery of curricular content.  Specific considerations to observe in the development of the plan include:

Listening to the College’s Community Action Council on Diversity & Multiculturalism  to discern particular issues and concerns to be addressed in the various action steps in the plan:

  • observing student interactions with staff in various College service divisions and academic programs to determine professional development and/or customer service needs;
  • exploring use of various MnSCU and community-based resources to deliver components of the professional development plan (e.g. YWCA anti-racism programming; Center for Teaching and Learning offerings; resources offered by the state’s K-12 multi-district integration programs; cultural programming delivered by various cultural councils);
  • researching best practices within Minnesota and nationally in order to identify and craft professional development strategies;
  • designing curricular modules that can be easily accessed by faculty, staff and community participants either individually or in groups—such as online options; breakfast or lunch speaker series; division-specific seminars; etc.; and
  • suggesting a variety of options for measuring the effectiveness and success of plan implementation.

Executive Sponsor:  President Anne Weyandt, Anoka Technical College

Team Advisor(s) Scott Redd, Director of Multicultural and Student Affairs and John Cacich, Vice President for Academic & Student Affairs

Team Members: 

Michael Berndt, Assistant to the President for Strategic Initiatives/English Faculty,  Normandale Community College
Anna Fellegy, English Instructor Assessment Coordinator, Fond du Lac Tribal & Community College
James Knutson-Kolodzne, Director, American Indian Center, St. Cloud State University
Jess Niebuhr, Director of Continuing Education & Customized Training, Anoka Ramsey Community College
Maureen Prenn, Coordinator of Professional Education, MSU, Mankato
Rex Veeder, Interim Assistant VP for Academic Affairs, St. Cloud State University
Tracey Wyman, Faculty/Service Learning Director, Century College

Project #5

Project Title:  Asking the Right Questions about Technology-based Study Systems

Problem:  Many colleges within the Minnesota State Colleges and Universities System have adopted or are considering adoption of Instructional Archiving and Study Systems.  Minnesota State College-Southeast Technical has begun implementation of such a system called Tegrity Campus in which our course management system (Desire2Learn) is populated with recordings of instructors’ classes that are linked to their students’ notes through the use of a special pen (seewww.tegrity.com/demos.php for a demonstration). Tegrity, like other study systems, makes the claim that it “targets how the student studies and engages with knowledge presented in the classroom” and that it “efficiently improves learning outcomes” (seewww.tegrity.com/white_paper_form.php ).

Tegrity does integrate “governance tools” that provide data on numbers of students reviewing recordings and utilization of Tegrity Pens.  However, Tegrity provides only anecdotal data to support their claim that it “efficiently improves learning outcomes.”

Team Charge:  Design a research study that could be used to determine the impact of Instructional Archiving and Study Systems, such as Tegrity Campus, on students, faculty, and program utilization.  Consideration should include both qualitative and quantitative approaches to the following:

  1. determining the extent to which the seven principles of good practice in undergraduate education (Chickering and Gamson, 1987) are supported
    • encourages contact between students and faculty,
    • develops reciprocity and cooperation among students,
    • encourages active learning,
    • gives prompt feedback,
    • emphasizes time on task,
    • communicates high expectations, and
    • respects diverse talents and ways of learning
  2. determining instructor (course) strategies that could promote enhancement/ improvement of student study behaviors and program strategies that would promote larger improvement of student learning outcomes within a degree program.
  3. determining return on investments – institution, student, and faculty

References: Chickering, Arthur W. & Zelda F. Gamson (1987) "Seven principles for good practice in undergraduate education" American Association of Higher Education Bulletin pp.3-7

tegrity.com website

Executive Sponsor:  James J. Johnson, President, MSC-Southeast Technical

Team Members: 

Deborah Anderson, HRIS Manager, MSU, Mankato
Christopher R. Brown, Assistant Professor, Computer Science, Bemidji State University
Jason Burrows, Philosophy Faculty, Hennepin Technical College
Mary Hadley, Assistant Professor, MSU, Mankato
Dawn Syverson, Director, Information Services & Development, Metropolitan State University

Project #6

Project Title: System-wide Performance Evaluation Tool

Problem: At present, we have no consistent web-based templates to use for tracking annual performance reviews. Data from the staff development survey reveals that a full 30% of respondents do not have their performance evaluated annually and 70% do not have a formal individual development plan that they discuss with their supervisor. Without effective tools and a system approach to conducting performance evaluations, we are less effective at improving performance and developing employees for leadership opportunities across the system.

Team Charge: Research and recommend a web-based performance evaluation tool that can be used across the Minnesota State Colleges and Universities. Considerations include:

  1. flexibility to adapt tool according to varying positions and for individual campuses as needed
  2. use of a system-wide competency model
  3. tracking mechanism to flag excellent performers for leadership development opportunities
  4. training preparation needed to roll out to institutions
  5. integration into supervisory training
  6. tracking mechanism to indicate individuals interested in leadership opportunities

Executive Sponsor: Linda Skallman, Associate Vice Chancellor, Human Resources

Team Advisors: Anita Rios, Director, Staff and Leadership Development; Staff and Leadership Development Steering Committee

Team Members: 

Kevin Buisman, Director of Athletics, Minnesota State University, Mankato
Kathy DeDeyn, Physical Ed. Inst./Chair of Academic Council, Inver Hills Community College
Beth Diekmann, Associate Director of Financial Aid, Rochester Community & Technical College
Betsy Draper, Chief Information Officer, Southwest Minnesota State University
Mike McGee, Dean of Academic Affairs, Minneapolis Community & Technology College
Don Mercado, Director of Human Resources, Office of the Chancellor
Mike Munford, Director, University Public Safety, Southwest Minnesota State University
Margaret Vos, Interim Vice President, St. Cloud State University

Project #7

Project Title:  Minimum staffing needs for staff support services at small colleges

Problem:  Smaller colleges are required to provide the same services in support areas that larger colleges are, but have significantly fewer resources.

Team Charge:  Analyze Human Resources and Affirmative Action functions that must, should, and could be performed at a MnSCU institution:

  1. determine staff necessary to perform the functions a various levels,
  2. determine skill mix necessary to perform all of the necessary work
  3. determine staff mix to perform all functions with appropriate separation (e.g. meet audit standards for certain payroll transactions)
  4. analyze range of options that are available to achieve 1 - 3 in small colleges
  5. recommend strategies that could be used
  6. recommend other staff areas that could benefit from similar study.

Executive Sponsor:  Bill Tschida, Vice Chancellor, Human Resources

Team Advisor(s)  Linda Skallman AVC, Mary Leary AVC, other in HR as needed

Team Members: 

Bill Breyfogle, Dir. Of Facilities Const. & Support Services, Office of the Chancellor
Kathy Burlingame, Dean of Nursing, MSCTC
Nate Emerson, Vice President of Student Affairs, Minnesota State College SE-Technical
Craig Erickson, Director of Financial Services, Normandale Community College
Sherry Lindquist, English Faculty, Northland College
Rebecca Weber, Marketing/Counseling, Minnesota West Technical College

Project #8

Project Title:  Increasing College Outreach and Access: Exploring Two Initiatives – Weekend College and Uses of the Kopp Technology Center

Problem:  From 2000-2005 Century College grew by 53% to 6134 F.Y.E. and 12,040 unduplicated headcount. This growth taxed the College’s infrastructure and filled the buildings to capacity, during the week. To provide increased access, Century embarked on the following two initiatives:

  • Expanded campus instructional facilities in the form of the Kopp Technology Center (ceremonial opening – September, 2006), and
  • Exploration of a weekend College.

The challenge is how to proceed on both of these phenomena that increases access and opportunity, as well as advances the College.

Team Charge: Research, recommend and assist in implementation of action projects on the uses of Kopp Technology Center and on the viability of a Weekend College. Considerations on the uses of the Kopp Technology Center include the following:

  • interview 10-15 college faculty and staff to develop a vision, strategic plan and biennial work plan;
  • interview 10-15 business and industry leaders (including community members of the President’s Steering Committee on Technology) on prospective uses of the Technology Center;
  • develop in the planning use for our current college credit students, our current college CE-CT students, new uses for business and industry, new uses for junior high and high school students, and new uses for community members;
  • explore the viability of a “Century Institute for Technology Transfer”;
  • design a marketing plan with appropriate outreach and recruiting elements;
  • recommend uses of the Technology Center for evenings and weekends;
  • create a personnel and non-personnel budget and biennial work plan as well as a vision and strategic plan; and
  • engage in other creative activities which ascertain uses of the Kopp Technology Center.

Considerations on the viability of Weekend College include:

  • analyze the current status of the Weekend College at Century by reviewing the concept, historic enrollment date, past efforts at Century and efforts in other MnSCU Weekend College Colleges (information available from Weekend College Task Force);
  • explore how blended and totally online offerings could be connected to the concept of the Weekend College and its marketing (e.g. – convenience);
  • review other information (e.g. environmental scans) to determine community interest and need;
  • establish an approach to survey current students and prospective students/community members,
  • summarize and share survey results;
  • make recommendations on how to proceed based on the information;
  • if data and deliberations support moving forward, recommend tentative schedule of offerings; and
  • identify infrastructure needs and budget.

Executive Sponsor:  President Larry Litecky, Century College

Team Advisors:
John O’Brien, VP of Academic Affairs
Mary McKee, VP of CE-CT
Mike Bruner, VP of Student Services, Facilities
Jo Matson, Director of Planning
Scott Simonson, Coordinator of External Partnerships for Kopp Technology Center

Team Members:

Penny Cassavant, Exe. Director for Institutional Advancement, St. Cloud Technical College
Paul Hesterman, Director of Advising, Metropolitan State University 
Kristine Kaplan, Assistant General Counsel, Office of the Chancellor 
Joan Peterson, Manager, Business & Industry Programs, Century College
Landon Pirius, Director of Enrollment Services, Inver Hills Community College
Deanne Roquet, Biology & Environmental Science Faculty, Lake Superior College Theresa Waterbury, Director of Institutional Research, Winona State University